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Contact Us
Last updated: June 12, 2026
Questions about an order, a delivery, or which box fits your week — write to us and a human (usually Lucia) will reply the same day.
The Bakery
Cultured Nature LLC dba Hour 20 Bakery
El Monte, California
Order Issues
If your bread arrived damaged or late, email us within 48 hours with your order number — we'll send a replacement or refund, your choice. No forms, no hoops.
Wholesale & Partnerships
Cafés, restaurants, grocers, and schools: mention "wholesale" in your subject line and we'll route you to the right person.